Got a question?
Is insurance included?
Insurance is not provided by British Study Centres. It is the responsibility of your group leader or the adult paying for your course to source travel, accident & health insurance for your trip.
It is mandatory that every player has insurance to cover such events as course cancellation or curtailment, loss of personal effects, loss of passport or tickets, medical expenses and repatriation, personal liability and personal accident. If you do not have an adequate insurance policy and an incident occurs, you will be responsible for all costs incurred.
Do players need medical certificates?
Medical certificates are not required, however we accept players on the assumption that they are of sound health. It is mandatory that players have accident and health insurance. Players are responsible for any medical expenses incurred.
Is there a laundry service?
There is a free daily laundry service for the training kit that is provided on the course. If you would like to wash your own personal clothes during your stay, coin-operated laundry machines are available at the residence. Prices vary.
Can my child stay for longer?
Yes, if you would like your child to stay for longer we can extend your stay at additional cost. Please contact us for further details.
Will I meet the players?
We cannot guarantee that you will meet any professional players during your time at the City Football Academy.
Is there a day camp option?
Our programmes are all residential for a fully immersive experience. Day camp options are not available.
What time should my flight arrive or depart?
All players should arrive on a Sunday by 16:00, ready to start the program on Sunday evening. There will be no compensation due for late arrivals and/or missed lessons, activities and excursions missed as a result of not arriving on a scheduled arrival date.
We reserve the right to charge a supplement for any player or group arriving outside the hours of 09:00 and 16:00 on arrival day, and departing outside the hours of 10:00 and 19:00 on departure day. The supplement for out-of-hours transfers would be £25 one way, or £50 return.
What are my booking and payment options?
You can pay online via our website, or by calling us on +44 (0) 203 889 0600.
We accept payment by cash, bank transfer, cheque, credit/debit card, or online via our online booking platform.
Bank details for bank transfers and details for whom to make cheques payable can be provided at the time of booking.
I am looking to book this product with an agent, can you please verify that they are an authorised seller?
Yes, if you would like to book via an agent, we can confirm whether they are an authorised seller of the programme. Please contact us to check.